FREQUENT QUESTIONS ASKED

Q:          
How long will it take to fix my computer?
A:           
For standard computer services, most repairs are completed in about 1 to 2 hours onsite service, but may take longer (up to 4 business days) if special parts need to be order it and install. For remote support online services it might take between 1 to  1  1/2 hrs.
We maintain an inventory of common parts to speed up most repairs and are constantly working to find new ways to improve efficiency. In addition, the level of technical expertise possessed by our technicians allows us to accurately diagnose problems very quickly. It's extremely rare (i.e. has never happened) that we would keep a computer for 1-2 weeks like most other computer repair shop or companies.

Q:          
Why is my computer so slow?
A:           
There are 5 primary causes for computers to run slow, Virus, malware, operating system malfunction, Hardware parts malfunction, Internet service speed. Monthly service computer tune up and maintenance is recommended.

Q:          
What is the best Anti-Virus Software?
A:           
There are a number of effective anti-virus programs on the market, but it will depend of your computer speed and features that we can recommend one. These are the most common antivirus on the market , Norton, MacAfee, Avast, AVG, Kaspersky etc.

Q:          
Does Compuzone Computer Repair have exclusive partnerships with anti-virus companies?
A:           
No. Compuzone Computer Repair does not have exclusive partnerships with any anti-virus companies or hardware manufacturers, nor do we have any policies requiring technicians to recommend one brand over another. With all the computers that we fix, we quickly learn which ones work and which ones don't.
All of our recommendations to our customers are based on advice and products that we personally use ourselves.

Q:
I need service with my computer, what I should I do?
A:
If you need service with your computer, give us a call to set up an appointment with one of our technicians. We are available for same day or next day services.